Server support and maintenance

Professional administration and maintenance of your servers by the company SerfStack.com. Entrust the setup of your server to professionals! Individual or monthly maintenance of Linux servers.

When you rent a virtual or physical server, you can manage it yourself or outsource it, saving your time for new ideas and development of your project. Experienced specialists recommend delegating all that can be delegated to focus on more important processes. This saves both time and money. It's much better to think about the project's goals and what it will provide the client when those who know the subject have taken care of "technical dirty work". It is important to find a reliable administrator, both for the provider company and for the person who will manage the server.

Our company offers several administration packages, including free features for all tariff plans, basic administration for most tariff plans and full server support for specialized tariff plans as an additional service to your tariff plan.

Comparison of types of administration

Server administration services that are included in server administration packages or are available as an add-on when ordering them. All necessary work packages required for stable operation of your project are added to the list of services.

Non-managed dedicated server Basic administration Full administration
Administration of servers with Linux operating systems (Centos, Debian and Ubuntu)
Installing and reinstalling an operating system Image Included Included Included
Adding an additional IP on the network interface Included Included Included
Reset and set a new root password Included Included Included
Mounting an operating system Image Included Included Included
Installing the operating system from an ISO image Not included Included Included
Installing the ispmanager control panel Not included Included Included
Configuring PHP using the Control Panel Not included Included Included
Installing basic OS components Not included Included Included
Installing operating system updates Not included Included Included
Installing critical operating system updates Not included Included Included
Installing memcached Not included Included Included
Installing PHP BCMath Not included Included Included
Installing SODIUM extension Not included Included Included
Installing IMAP extension Not included Included Included
Installing PCNTL extension Not included Included Included
Installing GD Library & GD GI Not included Included Included
Transferring sites Not included Included Included
Installation of CMS systems Not included Included Included
Installing and configuring SSL certificates Not included Included Included
Setting up and enabling a Cron job Not included Included Included
Uploading a MySQL database dump Not included Included Included
Basic fail2ban security setup (SSH,FTP,MySQL) Not included Included Included
Basic Apache Configuration Not included Included Included
Configuring Zabbix server monitoring and system alerts Not included Included Included
Full technical support of the server Not included Included Included
Administration of servers with Windows operating systems
Configuring RAID Not included Included Included
Reinstalling Windows Not included Included Included
Reset the administrator password Not included Included Included
Installing and updating graphics drivers Not included Included Included
Configuring port permissions and firewall Not included Included Included
Installing and configuring Avast antivirus Not included Included Included
Configuring remote access via VNC Not included Included Included
Installing system language packs Not included Included Included
Non-managed dedicated server Basic administration Full administration

Paid Administration Packages

Paid administration packages are a set of specific services that are included in the general work schedule for a specified period of time. The minimum order is 3 hours, and the maximum order is 12 hours per month.

One-time administration Advanced administration Full administration
Administration of servers with Linux operating systems (Centos, Debian and Ubuntu)
Enabling Monitoring System (HTTP/HTTPS/PING) Included Included Included
Configuring and enabling backup 150GB (sFTP server) 250GB (sFTP server) 500GB (sFTP server)
Weekly statistics collection and technical audit Not included Included Included
Optimization of the operating system Not included Included Included
Server security audit and configuration $150 for each request $150 for each request $150 for each request
Number of available working hours 3 hours per month 6 hours per month 12 hours per month
Cost of an additional hour of work $45 $35 $30
Cost of the administration package $100 $200 $450
Administration of servers with Windows operating systems
One-time administration Advanced administration Full administration
Installing and configuring Avast antivirus $75 Not included Not included
Configuring VNC Remote Access $65 Not included Not included
Installing and reinstalling the OS $45 Not included Not included
Hourly administration $50 Not included Not included
One-time administration Advanced administration Full administration
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